Our firm has achieved significant growth and has been named as a “Best Firm to Work For” every year since 2007 by Consulting Magazine. Our Professional Staffing Practice has been recognized as one of the nation’s fastest growing talent acquisition firms since 2011. We work with clients to fill Contract, Contract-to-Hire, and Direct Hire opportunities within Management Consulting, IT, Accounting/Finance, Human Resources, and Marketing areas. We are a collaborative, entrepreneurial firm that takes pride in our people, culture, clients and work-life balance.
The CRM Technical Lead (CRMTL) focuses on introducing standardized operational excellence to MS CRM (on-prem and cloud) Line of Service Application offerings across several functional client programs and projects.
First and foremost the candidate should be well exposed to single-organization MS CRM customization supporting multiple operational teams and experienced in managing technical teams in such pursuits, preferably in a regulated industry such as HealthCare or the Pharmaceutical industry.
Project Execution (70%)
•Lead Technical implementation team, working on multiple concurrent projects
•Uphold Architectural Platform tenants
•Ensure clarity of requirements
•Enforce standards in technical stages of delivery
•Lead development of technical specifications based on functional specifications
•Participate in development of components of the customer solution
•Resolve and provide guidance in technical projects and issues
•Seek to increase IT-led proficiency in functional Line of Service Applications and Solutions
POC Leadership and Execution (20%)
•Lead Proof of Concept installations/configurations/projects to satisfy business and platform aligned objectives
Solutions Architect Support (10%)
•Contribute to proposal ROM scoping
•2+ years of team lead or management experience
•3+ years of development experience with Dynamics CRM
•Understanding of software development methodologies (Waterfall and/or Agile)
•A proven understanding of object oriented concepts and design with solid rooting in ‘the CRM way’
•A proven ability to develop complex technical designs
•Good communication and analysis skills
•Advanced critical thinking and problem solving skills
•Strong technical background on MS technologies/trends.
•A background in managing non-simple branching and merging
•Support Project Managers and Project/Scrum Teams
•Mentors PMs in streamlining client communications to decrease turnaround time
North Highland is a global consulting firm with a proven record of enabling great returns on our clients’ investment. Our high-caliber consultants offer deep experience and expertise across many diverse industries and service areas. We specialize in solving tough business challenges, being easy to work with, and nurturing long-standing relationships with the most recognizable brands in the world. Ask any of our clients, and they’ll tell you.
North Highland is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, religion, national origin, age, sexual orientation, disability, veteran status, genetic data, or other legally protected status.